Effective Date: October 31, 2024
Epic Infotech Consulting Group (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.epicinfotechconsulting.com (the “Site”), use our services, or interact with our messaging programs (SMS/MMS). If you do not agree with the terms of this privacy policy, please do not access the Site or use our services.
Personal Data: Name, email address, phone number, billing/shipping address, and similar information you voluntarily provide when you register, submit forms, apply for jobs, or interact with us (including online chat and message boards).
Derivative/Usage Data: Information automatically collected when you access the Site, such as IP address, browser type, operating system, access times, referring/exit pages, and on-site activity.
Financial Data: Payment method details (e.g., card brand, last four digits, expiration date) collected when you purchase, order, return, exchange, or request our services. We use payment processors and do not store full card numbers on our servers.
Communications Data: Your messages to us (email, web forms, SMS/MMS), preferences, and related metadata.
We use information to:
Program Description: With your consent, we may send SMS/MMS messages, including account alerts, authentication codes, service updates, and—if you opt in—promotional messages.
Opt-In: You may opt in via our web forms by selecting an explicit SMS consent checkbox or by initiating messaging to our published business number(s). We send promotional texts only with your express consent.
Opt-Out: You can unsubscribe at any time by replying STOP. You may also email info@epicinfotechconsulting.com or call +1 (952) 583-9590 to revoke consent. After processing your request, you will no longer receive promotional texts. Where permitted or required, transactional or account-critical texts (e.g., fraud alerts, 2FA) may still be sent.
Help: For assistance, reply HELP or contact info@epicinfotechconsulting.com / +1 (952) 583-9590.
Message Frequency: Varies based on your interactions and preferences.
Costs: Message and data rates may apply. You are responsible for charges from your mobile carrier.
Eligibility/Geography: U.S. recipients only; must be 18+ or have parental consent if 13–17. We do not knowingly text children under 13.
Delivery & Availability: Message delivery depends on your mobile carrier network. Carriers are not liable for delayed or undelivered messages.
Consent Not a Condition: Your consent to receive texts is not a condition of purchasing goods or services.
No Mobile Sharing for Marketing: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
By Law or to Protect Rights: We may disclose information to comply with legal processes, investigate potential violations of our policies, protect rights, property, or safety, and prevent fraud or abuse.
Service Providers: We share data with vendors who perform services for us (e.g., hosting, payments, communications) under contracts that limit use to our instructions and for our purposes. Mobile Data Limitation: We do not share text messaging originator opt-in data and consent with third parties, and we do not share mobile numbers for third-party marketing.
Business Transfers: In a merger, acquisition, or asset sale, information may transfer as permitted by law and this Policy.
We use administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is entirely secure; we cannot guarantee absolute security.
We retain information as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. We may anonymize data for analytics and research.
EEA/UK (GDPR): You may request access, correction, deletion, restriction, portability, or object to processing, and you may withdraw consent at any time.
California (CCPA/CPRA): You may request to know, delete, or correct personal information and opt out of certain data uses as applicable. We do not sell or share personal information for cross-context behavioral advertising.
Our services are not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child under 13 has provided personal data, contact us to delete it.
Because there is no industry standard for “Do Not Track” signals, we do not respond to such signals. We will update this Policy if standards emerge.
We may update this Policy to reflect changes to our practices or legal requirements. We will post the updated Policy with a new Effective Date. Material changes will be highlighted for a reasonable period.